The Intuit TurboTax Deluxe State for the year 2015, is a tax management software, which lets you get maximum tax refunds. It is compatible with Apple Mac OS X 10.9 and Microsoft Windows Vista. This full version software for one user comes loaded in a CD.
. Data is stored securely on Intuit servers. If you pay a penalty or interest due to a TurboTax calculation error, we will reimburse the penalty and interest. Does not include calculation errors due to errors in CRA tables. If you get a larger refund or smaller tax due from another tax preparation method, we'll refund the amount paid for our software.
TurboTax Free customers are entitled to a payment of $9.99. Claims must be submitted within sixty (60) days of your TurboTax filing date, no later than May 31, 2020 (TurboTax Home & Business and TurboTax 20 Returns no later than July 15, 2020). Audit Defence and fee-based support services are excluded. This guarantee cannot be combined with the TurboTax Satisfaction (Easy) Guarantee. Based on aggregated sales data for all NETFILE tax year 2019 TurboTax products.
Snap a photo of your W-2 or 1099-MISC, answer simple questions about your life, and e-file securely from your iPhone or iPad. Free to start, pay only when you file. TurboTax coaches you every step of the way and automatically double-checks as you go, so you can be confident your taxes are done right. Join the millions who file taxes with the TurboTax mobile app – free to file for simple tax returns.(1)KEY FEATURES. $0 Fed.
$0 to File your simple tax returns. Start for free - pay only when you file your tax return or pay for TurboTax using your federal tax refund. Fees apply.(2). Connect online with Real CPAs or EAs for unlimited tax advice and even a line-by-line review, so you can be 100% confident it's done right. Maximum Refund Guaranteed - On Average $3,284.
Get your taxes done right anytime from anywhere. Seamlessly switch between any device and securely pick up right where you left off when it's convenient for you. Snap.
Driver's License or State ID scan + W-2 Snap and Autofill + 1099-MISC. Up to a 50% head start on your taxes with year-over-year data transfer of your prior TurboTax return. CompleteCheck™ – Get the green light to file. Fedupaskindrace, Done.Every year for the last three years I have to go through the same struggle of being nearly locked out of my account and resetting my name and password and confirming my identity so many times for NO reason. It is ridiculous. And I know it’s the right password because I have screenshots of it from the past, it’s written down AND saved to my computer. I’m not just saying the app is horrible the entire existence of turbo tax is horrible.
My husband is trying to file (and I told him he needed to STOP using turbo tax with no luck but he’s for sure done now) and claim our son as a dependent, tell me why he gets all the way to the very end and THEN they ask for my wages and income for THREE years ago. Like anyone knows that off the top of their head. Fine no big deal, we went back we found it he inputs it. Then it says that isn’t correct. Tell me how the w2 I received from my employer is the same amount I input three years ago but it is still wrong? You need to change your system and just do better or give it up. We will NOT ever again be using this app or any other form of Turbo Tax next year and this app and everything else involved with it deserves zero stars!
Furthermore the options to pay for all of their add ones and extra help aren’t even worth it, it’s more hassle and shove and just don’t waste your money, find another app or someone else because these people are TERRIBLE. Developer Response,Hi there,It sounds like you are having some difficulties this year and we want to do what we can to help.
Please ensure that the password recovery program on your computer has been updated with the correct password. If you are still having issues, we do have a recovery tool that you can access here: also sounds like you were being asked for your AGI. When you e-file your return, you have to verify your identity with the IRS by providing your AGI or a self-select PIN. If the information you enter does not match what the IRS has on file, it will be rejected.
If this happens, please go here for next steps: regards to our additional services and benefits, please know that they are completely optional. Any additional services/benefits that you choose can be opted out of as long as you haven't paid, registered, or deducted the TurboTax fee from your refund.I hope this helped clarify your concerns and we hope that we can regain your trust in the future.-Minh. Tippadee, Annoyed, frustrated, disappointedThe last two years I had to have my taxes prepared elsewhere, but for more than a decade before that, I used TurboTax and was always really happy at the ease, convenience, and minimal cost, so I didn’t think twice about returning this year!TurboTax used to cost $0 to maybe $40 a couple of years ago.
Now the service they advertise in this app as “free” cost me $125 total (although they have not presented me with a receipt or a way to verify this as of yet, so who know what it will be down the line!). The worst part is they weren’t open about the charges along the way or remind you of your costs or what certain tools you have to purchase, so if you work on and return to your return, good luck remembering why you’re being charged for anything!
They also don’t openly present alternative cheaper methods, they present the option like you don’t have a choice while still advertising FREE (I did not want, need, or choose PREMIUM SERVICES but somehow ended up paying $40 for it), they don’t let you change your mind or adjust your “order”, and I still don’t have a receipt to verify anything, nor is the information present in the app to verify.Proceed with extreme caution. EXTREMELY disappointed with the cost of TurboTax this year and will think twice about using them in the future. Developer Response,Hello,We hear your frustrations.
Our team is dedicated to making constant improvements and preventing future challenges. While the price increase may seem like a challenge, upgrading your TurboTax product ensures that our service is better suiting your needs.
Our mission is to provide you with the accuracy you deserve for every tax season. We value your data & that is why I ask you to reach out to TurboTax support on Facebook, Twitter or email us here at [email protected] regarding your receipt for this purchase.-TurboTax Care Team. Johnster343, TurboTax is a joke nowFiled my taxes for 2017 and it went great.
No issues, good customer service. Filed for 2018 and it erroneously told me I owed $1591 to NYS and only got $945 for my federal refund. I made $40,000, claimed zero, I’m 21 and single. Spent an entire hour with one of your customer service representatives in “smartlook,” while she tried to guide me through the app to explain why I owed. I told her I’ve looked through the app and it doesn’t give an explanation.
After 45 minutes I asked for a supervisor, or a manager. She said she could only type to her “team leader.” She then proceeded to google “why would someone owe money to NYS,” and read various generic possibilities from a forum on GOOGLE. I spent 50 minutes to get an “expert opinion” from someone sitting in there house with zero information, zero training, and zero ability to admit their inability to answer my question. This service is a joke. Then when I tried to get advice from a “tax advisor,” you guys asked for $120. This is not how you run a business. First I wait for 20 minutes to speak to someone who might as well be my neighbor who delivers pizzas.
I want a discount or some type of service. You guys wasted an hour of my life that I could’ve spent making money. You obviously don’t stand behind your customers. Developer Response,Hi Johnster343, Thank you for sharing your experience. I can understand the frustration, but our support team does not typically handle tax advice based questions such as this. If you need someone to perform a more in-depth analysis of your return, then I recommend checking out our online community, AnswerXchange.
We have dedicated tax experts that can provide more insights into why you owed taxes. You can also pay for our assisted services, TurboTaxLive, and that might be a wise decision so you can file with a peace of mind and possibly learn about how to avoid owing in future tax years. I hope this helps! –TurboTax Care Team.
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